Encentra® is an on-demand web-based communication tool that delivers easy-to-access energy information to commercial, industrial, and residential customers. This cost effective tool delivers a value-added service to your customers, in turn gaining increased levels of customer satisfaction and customer retention. With easy-to-use features and functionalities like load profiling, load forecasting and benchmarking, your customers can better understand how and when they use energy. Analyzing this information enables them to implement energy conservation and energy efficiency measures to positively impact the environment and alleviate pressure on the electric grid.